Episode 17: Answering All Your Frequently Asked Questions

From How to Reapply Sunscreen to the Truth About Skin Purging, Jo and Hannah Answer All Your Questions - Beauty IQ Uncensored Episode 17 Transcript - 'Answering All Your Frequently Asked Questions'

Hannah Furst:
Welcome everybody to Beauty IQ the podcast.

Joanna Fleming:
I'm your host, Joanna Fleming.

Hannah Furst:
And I am your co-host, Hannah Furst. Sorry, it is our final episode of this year.

Joanna Fleming:
I can't believe it.

Hannah Furst:
I can't believe it either.

Joanna Fleming:
When did we start? September?

Hannah Furst:
September. But we started recording in August, early August. So it has been like-

Joanna Fleming:
It's been a journey.

Hannah Furst:
It's been a real journey.

Joanna Fleming:
Thanks for joining us everyone. We will be back. Don't worry. We're just taking a little break.

Hannah Furst:
We are both taking a break because we are going... Oh, I'm going away.

Joanna Fleming:
Hannah is going on a hippy retreat.

Hannah Furst:
I am going on a hippy retreat. Can't wait to tell you all about it next time and we will be taking a few weeks off. Sorry. Just make sure you're subscribed and you'll be notified when-

Joanna Fleming:
When the new episode comes out.

Hannah Furst:
Yeah. When the new episode comes out next year.

Joanna Fleming:
And if you haven't reviewed the whole season-

Hannah Furst:
Please review!

Joanna Fleming:
Please review! Because I need something to read while I'm at home in my spare time. So much appreciated. So we thought with this episode we'd do some rapid fire questions because we think this is a really important part of the podcast is you guys engaging with us and we really love getting your questions.

Hannah Furst:
If you love this episode, we can do more of them. Just let us know. Sorry there's no cringy convo this week, but can we start. Do we have any cringy questions? What about tips for hiding big, red pimples?

Joanna Fleming:
Okay, so my tip for hiding pimples is not to keep layering concealer over the top because pimples are textured, so you really don't want to put too much coverage on that. I would recommend color correcting instead. So Barium have a color correcting wand which is green. So green counteracts redness. So if you dab a little bit of that onto the pimple, that will help to neutralize the redness. And then you can layer a concealer over the top. And I also love the Crile and concealer wheel, which I use under my eyes because that's better for counteracting blue and purple tones.

Hannah Furst:
Okay. This came up a lot. How to reapply sunscreen during the day if you're wearing makeup?

Joanna Fleming:
This did come up a lot and also can I just say I'm really proud of everyone being so Sun Smart.

Hannah Furst:
I know it's amazing.

Joanna Fleming:
So many people have sent messages and stuff saying that they're now using SPF daily and I'm so proud. I'm really glad that people are being Sun Smart so reapplying sunscreen during the day if you're wearing makeup is tricky because obviously you don't want to take all your makeup off and apply your sunscreen again so you can use a powder sunscreen with an SPF in it.

Joanna Fleming:
So somehow the sunscreens that have SPF that we range, Colorescience Sunforgettable ASAP pure mineral powder, which I really love. The Jane Iredale Amazing Base and Cogentin UV Face Powder. They all have quite a high SPF rating so you can just dust them on before you go on your lunch break if you leave the office to go for lunch or on your way home, if you're in the sun on your commute and you want to have additional sun protection, they're all good products.

Hannah Furst:
At what age can you start using retinol?

Joanna Fleming:
I would say my preference with using retinol would be early to mid 20s at the earliest, unless you have another concern that you're actually trying to treat. So if you had pigmentation showing up really early or you had acne concerns, then you would obviously introduce that a lot earlier. You could start using it in your late teens if you wanted to.

Joanna Fleming:
The oral form of vitamin A, which is l'occitane is often prescribed to teenagers. So if you would prefer to use that topically, you can use that to help counteract acne but also pigmentation concerns as well. So I would say for anti aging benefits, probably early to mid 20s.

Hannah Furst:
I think I could have started using it at 20. It's great for your skin texture.

Joanna Fleming:
I put it off for quite a while. I probably only started using it regularly when I was about 23 and even now I only use it once week.

Hannah Furst:
Yeah. It's quite irritating and gradient even for my skin.

Joanna Fleming:
Yeah. And you build up to it anyway. So.

Hannah Furst:
Can mixing serums be dangerous?

Joanna Fleming:
So this came up a lot because people were wondering whether they could mix different brands and different ingredients and things like that. And of course, if you're using products from different brands you can definitely do that.

Joanna Fleming:
The only thing I'd point out is to be careful when mixing things with retinol and other acids like AHAs and BHAs because if they're not formulated to be used together, they can be a bit irritating on the skin so I'd just be careful with how you're mixing those products into your routine. I prefer to use a retinol on its own and then only hydrating ingredients. I don't really like to mix in AHA or BHA with my retinol. But Hannah, one of your favorite products is the Alpha-H Power Peel, which has both.

Hannah Furst:
So that has both glycolic acid and retinol and it's a peel. And-

Joanna Fleming:
And that's formulated to be-

Hannah Furst:
To be honest, you could not use that every night. You would use it, I would start once a week and then build up to two times a week, but I don't use it more than twice a week.

Joanna Fleming:
Yep. So that's probably retinol is just the one to be careful of if you're mixing, but everything else generally will be okay together.

Hannah Furst:
So there was lots of questions about fine lines and crepey skins. I'm going to answer this one because I know what you guys are talking about. Joanna has no effing idea. Never seen a crepey byline on your skin. So in my experience, topical skincare can help with so many things like texture, tone-

Joanna Fleming:
Radiance.

Hannah Furst:
Radiance, plumpness, making you look glowy, all those sorts of things. The one thing that I want to say, I do occasionally get some DMS like, "Oh, what skincare are you using? Your skin looks so smooth." I get Botox. I don't think that topical skincare can do absolutely everything.

Joanna Fleming:
Yep, that's so true.

Hannah Furst:
And I don't want to say to you guys like, "Oh yeah. It's my skincare routine only." I do get Botox around my eyes and on my forehead. And I really think that it's really up to you whether or not you want to get that or not that or you're interested in getting it. Because at the end of the day, aging is like a natural part of life and you are going to notice fine lines and wrinkles as you get older. So I think there's kind of two options with this. We've spoken about J-Lo having beautiful smooth skin-

Joanna Fleming:
Mm-hmm (affirmative).

Hannah Furst:
But is that all on her skin care routine and-

Joanna Fleming:
And that's fine if she wants to have injectables.

Hannah Furst:
Totally fine. It's you do you as we always say. We've seen some beautiful women in their 60s with aging skin. They look beautiful and-

Joanna Fleming:
And that's probably from topical skincare.

Hannah Furst:
And they've got glowy, beautiful skin, but they definitely have lines on there. So I guess I say the kind of an acceptance of the aging process and that doesn't happen overnight. I know that. That's something that you have to work at. But also I would say that in my experience, that Botox is definitely probably the most effective treatment for the signs of aging in those areas that you can't get it.

Joanna Fleming:
And I don't currently get Botox, but I certainly will be looking at it as soon as I have visible lines. But I currently maintain my skin with just skincare.

Hannah Furst:
And you can go back to episode three if you want to learn more about injectables. Someone did ask this, but I actually have the same question for you. How do I use active ingredients like a retinol in my routine with fake tan?

Joanna Fleming:
Okay. So I've got a lot of people ask me this too. I've got a little trick about it. So I only use retinol once a week, but I use other actives in my routine which obviously fade fake tan over time. But I do my retinol night the night before my fake tan night so that I've got a whole week without using retinol. And then the night before I redo my fake tan, I've done my retinol. I still use things like AHAs and BHAs in my routine which will obviously fade fake tan as you would know.

Hannah Furst:
Mm-hmm (affirmative).

Joanna Fleming:
But I find that retinol's really the key thing that does that. So I do that the night before. But if you are using retinol more regularly, you may have to use your face tan more regularly. What's your take on it?

Hannah Furst:
So I have two tricks. First of all, if I'm doing like an event on the weekend, I will use actives from Sunday to Thursday and then I'll fake because I probably use more actives than you more regularly as in the retinols and the acids. And literally your tan does not stay on unless I don't know what you can do about it. Your tan just does not stay on. So I then fake tan on a Thursday or a Friday and then I don't use those actives until Sunday again.

Joanna Fleming:
Mm-hmm (affirmative).

Hannah Furst:
And so I'm just pale during the week and tanned on the weekend.

Joanna Fleming:
I don't think I've ever seen you look pale.

Hannah Furst:
I look pale right now.

Joanna Fleming:
Are you kidding? You don't look pale at all. That's mid tanned.

Hannah Furst:
But my face?

Joanna Fleming:
No. Doesn't look pale at all.

Hannah Furst:
Guys I have a problem.

Joanna Fleming:
She's got a real complex.

Hannah Furst:
I just love fake tanned. Not-

Joanna Fleming:
Fake tanned.

Hannah Furst:
Fake tanned. Not real tanned. Corrections.

Joanna Fleming:
Just on that as well, you can also use gradual tans that you can use nightly as well like the Tan Lux Super Glow. You can actually use in your routine nightly to maintain that level of color. I prefer to use that once a week and just on its own, but you can use it gradually.

Hannah Furst:
Okay. Next question. How much size-wise should I be using of cleanser serum and moisturizer?

Joanna Fleming:
Mm-hmm (affirmative). So that's an easy one. I feel like a lot of people really overuse their products. They're wasting product. I've seen a lot of people pouring things into their palms. I personally don't do that because I find-

Hannah Furst:
I do.

Joanna Fleming:
I know. I can see it in your face.

Hannah Furst:
I use so much serum. It's not enough.

Joanna Fleming:
You don't even want to know. If your partner uses your skincare, you do not want to know how much product they're using because they're probably pouring out half a tube. But all you need for cleanser is like a 20 cent size piece, serum, a pill size and moisturizer a 10 cent. Why can't I say 10 cent? 10 cent piece. So you really don't need much. You don't want to use not enough. But you also don't want to be wasting product either. So I think just knowing how much product is required to cover your face and neck or face, neck and decolletage, it'll help you save a lot of products.

Hannah Furst:
I'm sorry. But a pill sized serum is not going to cover my face, neck and decolletage.

Joanna Fleming:
You probably need more if you're going to do your whole neck.

Hannah Furst:
I think I would do two pumps if I'm doing-

Joanna Fleming:
If you were doing your chest as well, absolutely. But neck and face should be a pill size amount. So Hannah, what's the... Your more versed in this than I am. What's the best way to stay on top of your beauty rituals while you're traveling?

Hannah Furst:
Yes, I travel a lot. And before I started at the door I didn't take anything, so I wouldn't recommend that. So I went on a trip early this year and I travel really light. I take like a tiny backpack.

Joanna Fleming:
Mm-hmm (affirmative).

Hannah Furst:
Joanna can't believe that I take a backpack traveling, so I can't take much with me. So I have just a few things. I ditch the actives when I'm away. I always go to a hot destination, so I ditch the actives. So I take a face tan and a gradual tanning body moisturizer because I want to be glowy and tanned but I don't want a tan so I use tan luxe. They've got a face tan called the Face and they've also got it's called the Butter and it's a gradual body-

Joanna Fleming:
Kate loves that one too.

Hannah Furst:
And I also will always use a hyaluronic acid serum and a vitamin base serum and a moisturizer. So yes. They're active, but they're not irritating ingredients.

Joanna Fleming:
They're not resurfacing treatments.

Hannah Furst:
And always an SPF 50 plus, a gentle cleanser. And then I think when I'm overseas I like to wear a lot less makeup. I literally will take like a really light coverage foundation or a BB or a CC cream and a lip balm. And of course, I can't go without my GHD.

Joanna Fleming:
No. We know that you can not.

Hannah Furst:
Literally, I remember being on a trip-

Joanna Fleming:
Can we put up that photo of your hair, please on our stories? So that people know why you take your GHD.

Hannah Furst:
So in the past, I've actually traveled without a straightener when I was younger and because my hair I'm like, "I'll be fine." Not fine. I ended up going to some like dodgy hair salon on the streets of some tiny town in Brazil. This happened. And I got my hair chemically straightened and then it fell out and I had a reverse mullet.

Joanna Fleming:
This is just next level risk taking.

Hannah Furst:
I've done that more than once. I did that in Thailand as well and they-

Joanna Fleming:
After that incident? Hannah, do you not learn?

Hannah Furst:
No, I don't learn. I don't because when you have hagrid hair, it depresses me.

Joanna Fleming:
But you got a reverse mullet. Did that not ring alarm bells when you're like, "I probably should do this in Australia." Okay.

Hannah Furst:
Desperate times call for... It's also really cheap to get chemical hair straightening done. It's just, "Oh my God." The worst was when I got it done in New York and I went to Chinatown and they put like a mask on my face. Because-

Joanna Fleming:
Hannah, you were in New York, you could have gone somewhere amazing.

Hannah Furst:
I was traveling and I was young. I didn't have the money to spend.

Joanna Fleming:
So you've done this on three separate occasions and all have been poor experiences?

Hannah Furst:
Probably four or five. My hair only fell out once.

Joanna Fleming:
Okay. Hannah is going to Thailand. You are not getting your hair chemically straightened.

Hannah Furst:
I'm not. Hence, why I said I'm taking my GHD. I used the gold styler by the way. Okay, next question. Is skin purging a real thing?

Joanna Fleming:
Mm-hmm (affirmative). It absolutely is. I think a lot of people think it's like some kind of lie, but it definitely is a thing, especially if you've never used active ingredients or cosmeceuticals before and your skin just is not used to being stimulated in that way. So it absolutely is a thing. And whenever anybody messages me on Instagram or wherever and asks about starting on a active skincare routine, I always warn them like, "You will probably have a breakout or to or-"

Hannah Furst:
Don't do it before an event I reckon.

Joanna Fleming:
Have irritation. Exactly. For four to six weeks. So after the six week mark, I'd say if you're still having reactive skin or you're still having breakouts, then maybe those products aren't right for you but in your experience as well Hannah, you've gone through-

Hannah Furst:
I will actually say it was upsetting me so much and my mom kept going, "Hannah, stop whatever you're using." Because she doesn't know anything about it. And I was like, I stopped and I started and I stopped and I started. You just have to give it a go. My skin now, it could take anything and it won't breakout but literally I reckon four to six weeks, it was like a pizza face.

Joanna Fleming:
Yep. You really have to stick to it and I think that's the mistake a lot of people make is they spend a lot of money on expensive products. They use it for two weeks, they get four pimples and they freak out and they go, "I'm never using that again. That made me breakout." But it is very stimulating. These ingredients do stimulate the skin and it can cause breakouts in people that are prone to them. I've never experienced purging. And I know a few people that aren't prone to acne that have not experienced it either and have gone straight into active skincare.

Joanna Fleming:
But it will happen to some people and you do need to push through a little bit. But if it does seem more like irritation or an allergic response or after the six week mark you're still having major issues, then that's probably time to look at whether those products are right for you. Okay. So another one which I really like, because we don't get many makeup questions and I love talking about makeup. So can we get more makeup questions please? Your favorite eyeshadow palette, Hannah?

Hannah Furst:
As you know, I've been eyeshadow challenged in the past and Joanna and I-

Joanna Fleming:
Yes. You're learning.

Hannah Furst:
I know. Joanna taught me how to do it. I pack it on and then I blend it out.

Joanna Fleming:
There you go. Yeah. She's got the terminology too.

Hannah Furst:
Gold star for Hannah. I've been using the Eye of Horus winter solstice and not summer, but it's got this beautiful... You know like people use bronze around their eyes. I don't find it's pigmented enough. How technical am I right now?

Joanna Fleming:
I'm so surprised. Again, you've learned a lot.

Hannah Furst:
Sorry. This has a shade that I love which is kind of like a bronze color. Perfect for my skin tone, but it's more pigmented. That's why I pack it on with the Designer Brands flat brush, and then I blend it with the Designer Brands-

Joanna Fleming:
Blending brush.

Hannah Furst:
Fluffy brush. Okay. And then if I'm going out and I'm wearing like a pink lip, they've got what's called like a shimmery rose color. And so I'll put a little bit of that in the corner. Yeah.

Joanna Fleming:
Oh, she's getting a little technical.

Hannah Furst:
And so I just liked that palette. I haven't actually used anything else in the past few months.

Joanna Fleming:
Okay. I couldn't choose one.

Hannah Furst:
You have a lot more.

Joanna Fleming:
I've got a lot of pallets. I've got a whole drawer full at home. Few of my favorites are the Makeup Forever Lets Gold palette. A lot of people have seen that across Instagram lately, that has some beautiful warm, earthy tones, which I really love. The Balm have awesome eyeshadow palettes and they're super cheap as well. So I love that brand. Iconic london's Day to Slay palette is also really good. I love warm tones. Like anything that leans towards orangy or pink I really love. So that's a good one for that too. And then, one that we don't stock is Charlotte Tilbury's Pillow Talk eyeshadow quad, which I really love too. Yeah. You can't buy anywhere in Australia except online.

Hannah Furst:
Sometimes Jo and I will... We actually said before we were like, there are some products that you use that you can't get in Australia like from an Australian retailer. So shout out to [inaudible 00:16:41].

Joanna Fleming:
Please rain contour beauty.

Hannah Furst:
We'll have you on the podcast. Sorry. I actually get Milia if I use cranes. So this is a good question. How do you get rid of Milia and what causes it?

Joanna Fleming:
I knew this was going to come up a lot because I get this question heaps when I do Q&A's on my own Instagram. So Milia develop when dead skin cells or keratin, which is the protein that's found in skin and hair get trapped under the surface. So that often looks like a little raised bomb like a whitehead. But when you squeeze it, you can't get it out. So you end up causing a lot of trauma to the skin around the area. It's usually on the cheeks and eyes. A lot of people get them around their eyelids.

Hannah Furst:
I get them around my eyes.

Joanna Fleming:
Or lower lid. Yeah. So usually it is caused by using quite heavy or thick products in the area or some people just have a predisposition to getting Milia, but it is definitely important to have them professionally extracted. Do not try and squeeze them out at home. You'll end up causing more damage.

Hannah Furst:
But who professionally extract them?

Joanna Fleming:
A dermaclinician or a dermatologist. So it is really important that you go to someone that's qualified to do extractions because that will minimize the damage and they can remove them immediately and then they'll heal properly. So that's really important but also exfoliating as well. And that is a little bit hard when it's close to the eye because you obviously don't want to be using a chemical exfoliant that close, but if you have them more on your cheeks, you could try using a chemical exfoliant more regularly.

Hannah Furst:
I was getting Milia under my eye and obviously can't use a chemical exfoliant, so I actually just swapped to the Beaute Pacific Puffy Eyes gel and that actually has cleared it up.

Joanna Fleming:
I'd say if you're using like quite a heavy thick eye cream and you're getting Milia, to switch to a serum or gel formula.

Hannah Furst:
So that brings us to our last question which was really nice.

Joanna Fleming:
Really cute. I'm so glad someone asked this.

Hannah Furst:
What's the favorite thing about your jobs?

Joanna Fleming:
Oh, I feel like I know what... You're going to say you love the podcast.

Hannah Furst:
Someone did ask me, I think like my manager, "How are you enjoying your job?" And I was like, "I absolutely love doing the podcast." Just a little bit of background. I initially pitched the podcast with you being the only host.

Joanna Fleming:
I always thought it was with you. I didn't know that you weren't planning on being on it.

Hannah Furst:
No. As if I thought that I would do a podcast.

Joanna Fleming:
Oh, how boring would've it been just with me?

Hannah Furst:
Can I be honest? Yes.

Joanna Fleming:
You meant to say no. Why did you look away?

Hannah Furst:
Because I was saying to Joe I was walking around the supermarket last night and I was listening to our latest episode and I was pacing myself laughing. And I know that sounds really narcissistic, but I was like, "God. Well, I could go little tame." So yeah. I think the podcast is probably my favorite thing, but I think the best thing about my job has been that firstly introduced me to skincare and I think what I love about the ethos of Adore beauty and why I like working there is I always thought beauty had to be about like covering imperfections and about being someone different.

Hannah Furst:
And I feel like what I've discovered is it's actually about like getting your skin to a place where you're really confident and I know we've talked about that before, but like-

Joanna Fleming:
Really drive it home.

Hannah Furst:
Drive it home with everyone that that's like actually one of the nicest thing is not wearing makeup to work.

Joanna Fleming:
Yeah. I agree. That's probably one of my favorite things.

Hannah Furst:
And actually some of my friends have joined the movement and they're like, "No one's noticed." And I was like, "Go you." Yeah. What about you? What's your favorite part about your job?

Joanna Fleming:
I think it's something that I get asked a lot is whether the beauty industry is bitchy and that's the absolute opposite of what my experience has been in almost eight years in the industry. I have never experienced anything bitchy in my time at Adore and elsewhere, had some really close friendships with people that I've worked with and even now, I just love the people I work with. And I love coming to work every day because I love the girls that are around me. And so I think that's so important is to have a really nice culture and a nice team and where you get to come in here and just talk shit on a podcast and everyone else listens to it and it's just so fun. What else could I ask for?

Hannah Furst:
What do you hate about your job? Sometimes we get narky with each other.

Joanna Fleming:
Yeah. But that's normal.

Hannah Furst:
That's really normal. We're kind of like sisters at this point.

Joanna Fleming:
I don't have a sister so I don't really know what it's like. So.

Hannah Furst:
You can come into the sisterhood of my sisters. Yeah. I feel like you're already kind of joining.

Joanna Fleming:
I feel like Linda's already my second mom. So.

Hannah Furst:
Yeah. And then I feel like you and my mom and my sister talk about me behind my back.

Joanna Fleming:
We do. And my mom walked past an event we were at the other day. I was like, "Hi mom." So Hannah, I think since episode one where we touched on the J-Lo debate.

Hannah Furst:
I was actually so offended.

Joanna Fleming:
You were so offended, but I was right.

Hannah Furst:
You were right.

Joanna Fleming:
Your skin age was older than J-Lo.

Hannah Furst:
Yeah. Well, if her skin age is under 36.

Joanna Fleming:
Yeah. So her skin age apparently according to a cosmetic surgeon is 32. Yours was 36. Now I come down to 28.

Hannah Furst:
And I'm actually having another scan soon, so we'll see what it's at.

Joanna Fleming:
You might be younger than me.

Hannah Furst:
I hope so. I'm like-

Joanna Fleming:
It will be hard for me to deal with.

Hannah Furst:
Yeah. Well yours is 22. So I really don't think I can get under 22.

Joanna Fleming:
You never know. You're having a lot of treatments.

Hannah Furst:
I'm really hoping by this time next year, I'm being asked for ID again. I'm not sure-

Joanna Fleming:
That's a really good goal to have.

Hannah Furst:
That's actually my goal. Oh. No, no, no, no. The goal that we've talked about on another episode was going on a date with no makeup.

Joanna Fleming:
Which you are yet to do. So.

Hannah Furst:
I'll try to do that over the break.

Joanna Fleming:
Can we film that? Do you reckon we could hide and like secretly film you from another table or something on a date?

Hannah Furst:
What I will... No.

Joanna Fleming:
With no makeup. Please.

Hannah Furst:
I'll vlog it. I'll video blog it.

Joanna Fleming:
What? You're going to sit at the table and be like, "Hey guys."

Hannah Furst:
When he goes to the toilet, I'll be like-

Joanna Fleming:
You're not going to do that.

Hannah Furst:
Yeah. I'll be like, "Hey guys, he's just gone to the toilet. It's going really well."

Joanna Fleming:
But then can we stop him outside and be like, "Hey, what did you think about Hannah's skin?"

Hannah Furst:
Imagine if I go and he's like, "Wow, your skin..." Do you know what? I'm so honest that I would probably just tell him like-

Joanna Fleming:
What you were doing?

Hannah Furst:
I'd be like, "By the way, I've got to do this experiment for work and-"

Joanna Fleming:
I'm not wearing any makeup. And are you judging me?

Hannah Furst:
Yeah. Yeah. I probably would just say it up front and defeat the whole purpose.

Joanna Fleming:
Okay, well that kind of ruins the experiment. But.

Hannah Furst:
Yeah. So anyway, I hope everyone else has come on this skin journey with us.

Joanna Fleming:
I would like to say a lot of people have reviewed the podcast and said they've bought heaps of stuff that we've recommended and said their skin has never looked better, which I'm so glad to hear. That just makes me so happy.

Hannah Furst:
We should start some sort of like Show us Your Skin. Maybe-

Joanna Fleming:
In a non creepy way.

Hannah Furst:
In a non creepy way.

Joanna Fleming:
Show us your skin. That sounded a bit creepy.

Hannah Furst:
Show us some skin. Yeah.

Joanna Fleming:
Yes. Let's work on that concept.

Hannah Furst:
Just getting you part of our little brainstorm. Do you know what I find really funny now is I get messages late at night from friends going, "Can I do this? Can I do something like..." Why are you asking me? You have live chat on the side.

Hannah Furst:
By the way, if you have any questions about skincare, you can live chat on our site. Can you not message me?

Joanna Fleming:
I wouldn't message Hannah if I was you. Our customer service team-

Hannah Furst:
I'd go customer service over me any day. All right, guys. That wraps us up for our last episode of the year.

Joanna Fleming:
Yes. If you haven't subscribed to the podcast and you're checking back every week, just make sure you subscribe because you'll get a notification when our next episode comes out which will be next year.

Hannah Furst:
And have a really good-

Joanna Fleming:
Have a nice Christmas and a new year. Yeah. Yeah. Keep reapplying your SPF. Stay Sun Smart. That's it.

Hannah Furst:
That's it. Okay guys.

Joanna Fleming:
Bye.

Hannah Furst:
Thanks everyone for joining us today.

Joanna Fleming:
Don't forget to subscribe and tell your friends. It helps other people to discover us, and also we really want to know what you thought about this podcast. So if you can leave us a review, that would be much appreciated.