90-DAY RETURNS POLICY
*Please note that to ensure the safety and wellbeing of staff, and minimise any possible spread of COVID-19, all returning and incoming deliveries will now be quarantined for 24 hours before being processed. We apologise for any inconvenience this may cause and will process all returns as soon as possible.
Can I return something I've purchased?
We are happy to offer a store credit, exchange, or refund on an item you've purchased from us - simply contact us within 90 days of your order date.
Please note, products from the Menstrual Care or Sex category do not fall under our 180 day returns policy for hygiene and safety reasons. We will not accept returns on these items for change of mind reasons, even if the item is unused. If your product is faulty, please fill out our returns form.